CallData has five security levels that can be assigned to a user:
| o | Only able to see their own phone activity. |
| o | Change their CallData password. |
| o | Change their user options. |
| o | Run reports for the department which the user belongs to. |
| o | Can elevate a user from Personal level to Department Admin level. |
| o | Run reports for the location which the user belongs to. |
| o | Administrative privileges for location specific functionality (i.e. modify departments and user permissions for the location). |
| o | Access to all features and functionality within CallData, except deleting functions within the Database Maintenance screen. |
| o | Complete, unrestricted access to all features and functionality within CallData. |
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Note:
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Each level inherits the permissions of the previous level.
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See Also:
