Logfile

The Logfile is where CallData stores the raw data sent from the phone system. The Logfile is also used to restore any historical information that may have been accidentally deleted from the CallData call log.

Over time, the Logfile increases as it stores data from each call within the organization. When employing a proper backup strategy, the Logfile data can be purged periodically to keep the database size to a minimum.

	Note:
For more information on how to backup the CallData database, see the Database > Backup to Hard Disk File section.

Clear The CallData Logfile

1.	To permanently delete all information from the Logfile, click the Clear The CallData Logfile icon in the Logfile section of the Database Maintenance screen.

2.	This will bring up a dialog box asking you to verify whether you want to continue. Click Yes to continue.

	Note:
Only clear the entire Logfile after you have properly backed up the CallData database. This action cannot be undone. The recommended procedure for removing data from the Logfile is to Delete Logfile by Date.

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3.	After clicking Yes, the Logfile will be completely erased.

Delete Logfile by Date

This is the recommended procedure to clear the Logfile. Using the Delete Logfile by Date function enables you to selectively delete records older than a specified date.

1.	Click Delete Logfile by Date icon in the Logfile section of the Database Maintenance screen.

2.	This brings up a dialog box with a calendar. Select the date on the calendar that you want data older than to be deleted. After selecting the date, click Ok to continue.

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3.	After clicking Ok, all entries older than the specified date will be deleted from the Logfile.