SAMPLE REPORTS

Ø  Table reports - provide detailed information in a list style format.

Ø  Graph reports - visually display information in simple-to-use, insightful reports. 

Ø  Call Duration reports - provide insight on call activity with an emphasis on the duration of the calls.

Ø  Cost and Invoice reports - provide invoice as well as phone usage expense information.

Ø  Abandoned Call reports - provide the call activity details of the abandoned calls based on day, month, year and extension.

Ø  Call Volume reports - provide information on call volume & duration for a given time frame.

Ø  Top 50 reports - provide information on top 50 calls, extensions, phone numbers & costs.

Ø  System and Database reports - provide information on CallData users, Database information & alert history.