Why Call Reporting

Making sound business decisions starts with good data collection and reporting. Most businesses miss out on the wealth of information that can be gained from data analysis of their phone system usage. A large percentage of businesses do not use call reporting and miss out on the competitive advantages gained through a better understanding of one of their most valuable tools - their phone system.

With CallData business owners, managers and staff alike can make better business decisions based on the data collected and reported through our product.

Features 

• Extremely Fast Setup! Install CallData Server in just minutes
• Easy to navigate, intuitive interface
• Detailed reporting
• Automatically adds extensions*
• Support for multiple locations
• Support for billing of phone usage
• Ability to configure custom alerts
• Non-resource intensive
• Support for a wide range of phone systems including Allworx, Shoretel, ESI, Nortel and many others. CallData works with all legacy systems supporting SMDR and many VOIP systems for your call accounting and call reporting needs.  
• Highly scalable
• Affordable for businesses of all sizes
• US based tech support

*Compatibility varies based upon phone system. Please see User's Guide for additional information.

Business Intelligence

• Data can be graphed in real time
• Archives call records as historical data for trend analysis
• Proactive alerts to inform you of potentially costly problems before they cost you money

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